Shipping policy
Last Updated: March 27, 2025
Thank you for shopping with Bear Security Shop. We’re committed to delivering your order reliably and efficiently. Please review our shipping policy below to understand how we handle shipping, tracking, and deliveries within the United States.
Table of Contents
- Shipping Coverage
- Shipping Rates
- Order Processing
- Delivery Timeframes
- Tracking Information
- Weekend & Holiday Orders
- Damaged or Incorrect Deliveries
- Return Policy Overview
- Sales Tax
- Policy Updates
- Contact
1. Shipping Coverage
We currently ship to all 50 states within the United States.
Please note, we do not offer international shipping or delivery to U.S. territories, PO Boxes, or military APO/FPO addresses at this time.
2. Shipping Rates
All orders are shipped using a standard shipping method. We do not offer expedited shipping at this time.
- Free shipping on orders over $499.99
- $19.99 flat rate for orders between $200 and $499
- $14.99 flat rate for orders under $200
Shipping fees are non-refundable unless a shipping error occurs on our part.
3. Order Processing
Orders are processed within 1 to 2 business days (excluding weekends and U.S. holidays).
Once your order is packed and ready to ship, you’ll receive an email notification confirming shipment.
4. Delivery Timeframes
After your order is shipped, delivery typically takes 3 to 6 business days, depending on the destination and carrier service.
While we do our best to ensure timely deliveries, delays caused by carriers or external factors are beyond our control.
5. Tracking Information
Tracking details are sent to your email once the shipping company provides us with the tracking number.
If your order was placed during the weekend or on a holiday, tracking will be provided at the start of the following business week.
You can also check your order status at any time by logging into your account on our website.
6. Weekend & Holiday Orders
Orders placed after business hours on Friday or during weekends and holidays will be processed starting on the next business day.
7. Damaged or Incorrect Deliveries
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Include your order number, a brief description, and photos of the issue to help us resolve it quickly.
8. Return Policy Overview
We accept returns within 30 days of delivery, provided the item is unused, in original condition, and in its original packaging.
A return shipping fee and restocking fee may apply depending on the condition of the returned item.
To learn more, please review our full Return Policy.
9. Sales Tax
Sales tax is applied where required by law and is calculated at checkout based on your shipping address.
10. Policy Updates
This shipping policy may be updated periodically. Any changes will be reflected on this page with the revised "Last Updated" date.
11. Contact
If you have any questions regarding your shipment, feel free to reach out:
© Bear Security Shop
32565 Golden Lantern St Ste B
PMB 502 Dana Point, CA 92629-3261
📧 email address
Why Customers Keep Coming Back
Real feedback from customers nationwide on our service, shipping, and support.
M. from New Jersey
Outstanding customer service speakers arrived cross country Cali to New Jersey in spectacular condition.
Great communication great packaging would buy again.
G. from Texas
Place a large order and was able to accommodate me quickly and parts were delivered as promised
B. from Texas
Arrived promptly & in excellent condition with all required parts. Sounds great and impedance matches other speakers.
S. from Florida
Excellent customer service! Picks up the phone. Fast delivery across the country. Worthy online retailer!
M. from Louisiana
Product arrived quickly and in good condition. The price was very competitive. I’m very satisfied. I highly recommend the seller.
G. from Texas
Bear Security Shop has a great customer service, and is fast and easy to do business with. I've ordered product from them twice with great service both times. Would definitely recommend them.
J. from Los Angeles
Excellent customer service. Lightning fast shipping. Very grateful for the team at Bear Security. Thank you!
T. from Oklahoma
Trustworthy, honest, and plus integrity, with outstanding professionalism! I highly recommend them buy with confidence!
C. from Colorado
Experience with Bear Security Shop was fast and easy and the speakers arrived less than we week after ordering. And the price was half what my installer wanted to charge me for these speakers. Highly recommended.
V. from California
Excellent communication. Prompt responses and very knowledgeable and helpful. Items arrived faster than expected and in brand new condition as described. Will continue to do business with them.
C. from South Dakota
Awesome camras well worth the money good seller would buy again 👍